Cancellation and Refund Policy
At Hoga Films LLP, we take pride in delivering high-quality film production services. Please review our refund and cancellation policy carefully before making a purchase.
Refund Policy
As our services involve non-tangible, custom, and irrevocable work, we do not offer refunds once a project has been initiated or a service has been purchased. By engaging with our services, you acknowledge and agree to this policy.
We strongly encourage you to review the service details thoroughly before making a purchase. If you have any questions or require clarification, please reach out to us before proceeding with the transaction.
Cancellation Policy
- Pre-Production & Consultation Services: Cancellations made within 24 hours of booking may be eligible for a partial refund, subject to administrative charges. Beyond this period, no refunds will be provided.
- Production & Post-Production Services: Once a project enters the production phase, cancellations are not permitted. However, we are open to rescheduling based on availability and mutual agreement.
- Custom Agreements: If you have a custom contract with specific terms, the cancellation and refund policies outlined in your agreement will apply.
Contacting us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:
Contact Form: https://hogafilms.com/connect/
Email: content@hogafilms.com
Address: 315 Girnar Garden, WP8H+MRV, Panchyawala, Jaipur, Rajasthan 302034, Jaipur, Rajasthan 302021
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.
This document was last updated on February 25, 2025